Our Commitment

We want you to be happy with Marinios IPTV. Because of this, we offer a free trial so you can test the service on your own connection before you pay. We strongly recommend using the trial first.

Money-Back Guarantee

If you experience a technical problem that our support team cannot resolve, you may request a refund within the guarantee period for your plan. We ask that you contact support first so we can try to fix the issue, as most problems are quickly solved.

What Is Not Covered

Refunds are not available where:

• The issue is caused by your own internet connection or device.
• You did not contact support to allow us to resolve the problem.
• The guarantee period for your plan has passed.
• The account has breached our Terms of Service.

How to Request a Refund

To request a refund, contact us on WhatsApp or at [email protected] with your order details and a description of the issue. Approved refunds are processed back to your original payment method.

Contact

See also our Terms of Service and Privacy Policy.